FutureSME

• Organisational Learning Assessment Tool - (URL)
• Organisational Leadership Tool - (PDF)
• Learning Engine: A method on how to find appropriate improvement areas - (PDF)
• Affinity Interrelationship Method (AIM) - (PDF)
• Define, Measure, Analyse, Improve and Control (DMAIC) - (PDF)
• A3 Report - (e-learning)

To be adaptive and competitive, organisations need to learn from their previous experiences and put this knowledge into practice. SMEs must continuously reflect on their past experiences and disseminate “lessons learnt” throughout the organisation.

Organisational learning is regarded as a critical source of competitive advantage. Creating a learning environment where SMEs constantly question the consequences of their actions is crucial to continuous improvement. If SMEs can learn faster than their competitors, they can advance and sustain their position within the marketplace.

The steps involved in becoming a learning organisation are:

Develop an organisational learning strategy. Inspired Learning, Experienced-based Learning and Knowledge Management Create an inspiring learning environment. Open Learning Environment, Shared-Vision and Participate Decision Making Develop a knowledge management system. Horizon Scanning, Knowledge Sharing and Knowledge Reporting Perform experience-based learning activities. Trial and Error learning, Review of Past Experiences and Best Practices Continuously improve the knowledge management system.

To find out whether your company is moving in the right direction towards becoming a learning organisation, complete the Organisational Learning Assessment Tool.